ULTRACARE™ Warranty

Effective January 1, 2024

At ULTRAVIEW, we’re committed to creating unrivaled experiences—and that includes standing behind what we build.

Every UV product is backed by ULTRACARE™, giving you peace of mind with:

  • 14-Day Satisfaction Guarantee – Love it or we’ll buy it back
  • Lifetime Warranty – Coverage for the entire active life of the product

Eligible products are covered against manufacturer defects and material failures.

What’s not covered:

  • Damage from misuse, mishandling, or accidents
  • Products that have been modified, altered, or disassembled
  • UV 1K Arrows

How to File a Warranty Claim:

  • Fill out the claim form using the button below
  • Once approved, we’ll email return instructions
  • Ship the product to us for evaluation*
  • We’ll repair or replace** the item at no cost to you
File Warranty Claim

Additional Notes:

  • If the issue is not covered under warranty, we’ll contact you with reasonable repair and return shipping costs before proceeding.
  • If the product is discontinued or can’t be repaired or replaced, we may offer an account credit equal to the original purchase amount (receipt required).
  • Products purchased from non-authorized sellers are not covered under ULTRACARE™. However, they may be eligible for repair or service at the customer’s expense.