ULTRACARE™ Warranty
Effective January 1, 2024
At ULTRAVIEW, we’re committed to creating unrivaled experiences—and that includes standing behind what we build.
Every UV product is backed by ULTRACARE™, giving you peace of mind with:
- 14-Day Satisfaction Guarantee – Love it or we’ll buy it back
- Lifetime Warranty – Coverage for the entire active life of the product
Eligible products are covered against manufacturer defects and material failures.
What’s not covered:
- Damage from misuse, mishandling, or accidents
- Products that have been modified, altered, or disassembled
- UV 1K Arrows
How to File a Warranty Claim:
- Fill out the claim form using the button below
- Once approved, we’ll email return instructions
- Ship the product to us for evaluation*
- We’ll repair or replace** the item at no cost to you
Additional Notes:
- If the issue is not covered under warranty, we’ll contact you with reasonable repair and return shipping costs before proceeding.
- If the product is discontinued or can’t be repaired or replaced, we may offer an account credit equal to the original purchase amount (receipt required).
- Products purchased from non-authorized sellers are not covered under ULTRACARE™. However, they may be eligible for repair or service at the customer’s expense.